Client Policies


Estimates must be approved by Client by signature or email approval prior to project start by Marketer (Chatterson Drive Inc.). The fees stated in our estimates are subject to disbursement costs applicable to the work outlined. Estimates totalling in excess of $1,000.00 will incur a 2% surcharge. Disbursement costs include, but are not limited to general travel, in-house printing, and other reasonable business expenses. 

All other external costs and expenses including the production of collateral, media expenses and stock photography are not included in our estimates or disbursement costs unless explicitly stated. 

Client agrees to reimburse Marketer for any costs of materials or other expenses of Marketer in providing such services including but not limited to printing, production, installation, travel expenses, stock photography, stock video, or other third-party services incurred by Marketer in connection with what is reasonably necessary for the provision of the services. 

Our estimates are subject to change, to be communicated to the Client in advance of the changes should they exceed a 1% differential. In signing the estimate, the Client is agreeing to pay the Marketer, the total amount per the payment terms. 


Client shall pay all invoiced amounts due to Marketer within 30 days after Client’s receipt of such invoice, unless otherwise stated. Rush jobs and external expenses are due upon receipt. Invoicing is completed twice per month. 

All fees payable by Client under this Agreement are exclusive of all goods and services, harmonized sale, sales, service, use, and excise taxes, and any other similar taxes, duties and charges of any kind imposed by any Governmental Authority or regulatory authority on such amounts.  

Late payments are subject to incurring interest, calculated daily and compounded monthly at the rate of 2% per month. Client shall reimburse Marketer for all costs incurred in collecting any late payments, including, without limitation, legal fees on a solicitor and own Client basis.